Última información laboral de Genesys para la posición de Services Engagement Director. If the Services Engagement Director vacante en Santiago coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.
Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Genesys para la posición de Services Engagement Director se ajuste a tu perfil profesional.
* Align with other functions through the sales cycle – from contacting the customer through the retain and grow phases.* Maintain extensive knowledge of current market conditions and customer buying strategies to negotiate and close business deals* Ensure 100% customer satisfaction and retention* Build and maintain strong, long-lasting customer relationships including trusted advisor relationship with key customer stakeholders and executive sponsors* Ensures they are constantly up to date on the Genesys product and Professional Services offerings* 5+ years of sales experience in a similar role* Cloud or Saas based experience, particularly selling services for Cloud Platforms, including migrations from premises and AI related services.* Ability to support sales cycle, with a track record of successful booking and revenue attainment* Proven experience understanding customer needs and being able to articulate solutions* BS or BA degree or equivalent work-related work experience* Knowledge or experience of project delivery methodologies and environments is highly desired, particularly Agile Methodology.* Proven experience communicating, negotiating, and closing with executives and stakeholders. Experience selling at all levels, including the "C" level* Fluent English* Genesys solutions knowledge will be a plus* Strong ability to build and grow internal and external relationships* Excellent interpersonal, presentation skills – written, verbal and digital* Ability to travel up to 50%* Ability to work independently & as part of a team in a fast pace, rapid change environment* Superior professional presence and business acumen* Strong account planning and management skills, including mature negotiation skills* Ability to thrive in a dynamic, fast-paced environment* Positive attitude and high willingness to learn and share knowledge with coworkers* **Translate data analysis into customer business impacts -** Ability to translate insights from data into customer business impacts (e.g., unrecognized value, operational underperformance, etc.)* Foundational Product Skill* **Understands how the adoption of products relates to key business outcomes** **-** Ability to prescribe the adoption and use of product features/functionality and related services to the achievement of key customer business outcomes### Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. #J-18808-Ljbffr
Información de la Vacante:
Empresa: Genesys
Puesto: Services Engagement Director
Lugar de Trabajo: Santiago
País: CL
Cómo Enviar tu Postulación:
Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Services Engagement Director at the office Santiago anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.
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